Risk management

See risk clearly, then treat it.

Score a risk right here: impact is the highest of confidentiality, integrity and availability, and the score is likelihood times impact. Then read through ten connected modules.

RSK-018 · Ransomware on file serverCritical
20Impact = highest of C, I, A = 5
Risk Register · Module 1 of 10

Score every risk the same way, every time

A list of everything that could go wrong, scored and managed.

Risk management is the foundation of security standards: you spend effort where it matters most.

app / risks
RefRiskInherentResidual
RSK-018Ransomware on file server208
RSK-024Vendor data exposure126
RSK-027Laptop theft63
How it works
  1. Add a risk: title, description, category, owner.
  2. Rate likelihood (how probable) and impact on Confidentiality, Integrity and Availability.
  3. CompliLens calculates the score and level (Low, Medium, High, Critical). You cannot fake this; it is calculated centrally.
  4. Describe the treatment (accept, reduce, transfer or avoid) and re-rate the residual risk after protections.
  5. Link the risk to controls, assets, vendors and incidents.
  6. View the risk matrix (heat map) and a top risks list. Set a review date to be reminded.
  7. Attach evidence, and see related findings (NCRs) on the risk.
Example
"Laptop theft" is rated High, linked to the Disk Encryption control and the Laptop assets, and its residual risk drops to Low once encryption is enforced.

Who uses itRisk managers, compliance managers.

Incidents · Module 2 of 10

Respond fast. Report on time.

A log for real security or operational events, with investigation and follow-up.

Standards require you to respond, learn and, for some events, report to authorities within strict times.

INC-2026-041 · Ransomware alertHigh
CERT-In06:00:00
GDPR72:00:00
LinkedVendor · CloudSpan Asset · FS-02
How it works
  1. Report an incident: what happened, when, severity, category and who reported it.
  2. Record the investigation and root cause. Link the related risk, policy, vendors and assets.
  3. Note the source: reported manually, from customer feedback, or detected by a connected system.
  4. Regulatory reporting: if the incident must be reported to a regulator, tick the relevant regulation (for example CERT-In: 6 hours, GDPR: 72 hours). A live countdown appears. Click Mark as reported when done. Overdue deadlines trigger alerts.
  5. Track corrective actions until the incident can be resolved.

Who uses itRisk managers, security teams.

CAPA (Corrective & Preventive Actions) · Module 3 of 10

Fix the cause, not just the symptom

The structured follow-up that fixes a problem and stops it coming back.

Fixing a symptom is not enough; auditors look for root-cause thinking and proof the fix worked.

CAPA · Phishing led to mailbox access5 Whys
Why 1
Why was the mailbox accessed?

A user entered their password on a fake sign-in page.

Why 2
Why did the password work alone?

Multi-factor sign-in was not enforced for that group.

Why 3
Why was it not enforced?

The group was created after the MFA rollout.

Why 4
Why was it missed?

New groups are not checked against the access policy.

Why 5
Why are they not checked?

Root cause: no automated control. Fix: a daily Okta rule checks every group.

How it works
  1. From an incident, add a CAPA: title, type (corrective or preventive), owner and due date.
  2. Fill in the 5 Whys: ask "why did this happen?" five times, one answer per layer, to reach the real cause. Attach photos or screenshots to any why.
  3. Track status through to completed. Completion time is stamped automatically.
  4. Later, record effectiveness: did the fix really work? Pick a verdict (effective / not effective / pending), who checked, when, and notes.
  5. Download a PDF report.
  6. The CAPAs tab on the Incidents page lists every CAPA across all incidents.
Example
Incident: customer data emailed to the wrong person. 5 Whys leads to "no email check tool." The CAPA adds the tool and trains staff, and three months later effectiveness is confirmed.

Who uses itRisk and compliance managers.

Vendors · Module 4 of 10

Every third party in one register

A register of every outside company you rely on, and the risk each brings.

Many breaches start with a supplier. Standards require you to manage them.

app / vendors
VendorRiskContractDPA
CloudSpan TechnologiesHighEnds in 12 daysSigned
Arihant InfotechMediumMar 2027Signed
PayFlow LtdLowJan 2028Pending
How it works
  1. Add a vendor: name, category, contacts, risk level, status and contract start/end dates.
  2. Mark whether the vendor processes personal data and the DPA status (signed, pending, not required). A helpful checklist shows what a good DPA should cover.
  3. Link the vendor to risks, controls, assets, incidents and NCRs.
  4. Attach evidence such as the signed contract or their certificate.
  5. Contract renewal reminders arrive automatically.

Who uses itVendor managers, compliance managers.

Vendor Evaluations · Module 5 of 10

Score vendors before you sign

A scorecard to judge whether a vendor is safe to use.

It makes vendor decisions consistent and defensible, and acts when a vendor scores badly.

EVAL-012 · CloudSpan TechnologiesConditional
62
How it works
  1. Open a vendor and click New Evaluation.
  2. Score each criterion from 0–10: by default six areas (such as security posture, compliance, data protection). You can add your own criteria (for example "Local data residency") or use the AI Vendor preset for AI suppliers.
  3. CompliLens calculates the overall score and outcome: Approved, Conditional, Suspended or Rejected.
  4. On a poor outcome it automatically: creates a linked risk, raises an NCR, and updates the vendor's status.
  5. A next review date is set and you are reminded as it approaches. If it is overdue, an NCR is raised.
Example
A vendor scores 38%, so it is "Suspended," a risk and NCR are created automatically, and the vendor manager is alerted.

Who uses itVendor managers.

Vendor Document Checklist · Module 6 of 10

Expired vendor paperwork, caught automatically

A checklist of the documents each vendor must provide, with live status.

You need to know quickly whether a vendor's NDA, insurance or certificate is in place and still valid.

app / vendors / CloudSpan / documents
DocumentExpiryStatus
NDAExpired 3 OctExpired
Data Processing Agreement—In place
ISO 27001 certificateMar 2027In place
Insurance certificate—Missing
NCR-036 raised automatically
How it works
  1. In a vendor's Documents tab, add required documents (NDA, DPA, insurance certificate, security certification, business registration, tax form, and others). Set an expiry date if one applies; leave it blank for documents valid for the whole contract.
  2. Upload the actual file as evidence against each item.
  3. Each row shows a live status: Missing (nothing uploaded), Expired (uploaded but past its date), or In place.
  4. If a vendor has missing or expired documents, or is no longer active, CompliLens raises an NCR automatically (one at a time, no duplicates).
  5. You also get reminders ahead of document expiry.

Who uses itVendor managers.

Assets · Module 7 of 10

Know exactly what you are protecting

An inventory of everything valuable you must protect.

You cannot protect what you do not know you have.

app / assets
AssetTypeCriticalityResidency
Production PostgreSQLDatabaseCriticalIndia
Corporate laptop fleetLaptopHighIndia
Cold storage sensor DC1IoT sensorMediumIndia
CRM (SaaS)SoftwareHighOffshore
How it works
  1. Add an asset: name, device type, category, owner, criticality, status, location, serial number and expiry/warranty dates.
  2. Set data residency: stored in India, offshore, mixed, or not applicable.
  3. Open the Configuration tab to record device-specific details (for example a cold-storage sensor's temperature range or calibration date). Admins design these fields in Settings → Asset Fields.
  4. Link the asset to risks, controls, vendors, incidents and NCRs, and attach evidence.
  5. Get reminders before assets expire.

Who uses itRisk managers, IT and security teams.

Device / Endpoint Compliance · Module 8 of 10

Every endpoint healthy and accounted for

A health check of each laptop, desktop and phone.

Unencrypted or unpatched devices are a leading cause of breaches.

app / device-compliance
DeviceEncryptionPatchedResult
LT-014 · P. IyerOn3 days agoCompliant
LT-022 · S. MenonOff41 days agoNon-compliant
MB-007 · A. RaoOn12 days agoCompliant
How it works
  1. Add a device (or let Microsoft Intune sync them automatically).
  2. Record encryption, screen lock, antivirus, operating system and last patch date.
  3. CompliLens decides Compliant / Non-compliant / Pending review automatically; it cannot be hand-edited.
  4. If a device is linked to an asset, its owner and device type are taken from that asset.
  5. Devices can be placed inside a framework's scope.

Who uses itIT and security teams, risk managers.

AI System Inventory & Impact Assessments · Module 9 of 10

Govern AI before regulators ask you to

A register of the AI tools and models your company builds or uses, with periodic checks of their impact.

New AI standards (ISO 42001) and laws (the EU AI Act) require organizations to know where AI is used and to manage its risks.

UnacceptableProhibited uses
HighHiring, credit, critical infrastructure
LimitedChatbots, transparency duties
MinimalSpam filters, internal tools
How it works
  1. Add an AI system: name, purpose, owner, type (for example chatbot, recommendation engine), vendor (if third-party), lifecycle stage and human oversight notes.
  2. Assign a risk tier: Unacceptable, High, Limited or Minimal. "Unacceptable" is shown in red because such systems are prohibited under the EU AI Act.
  3. Open the Impact Assessments tab and record a periodic review across five areas: bias & fairness, explainability, robustness & security, human oversight, environmental impact. Rate each Good, Needs improvement or Poor.
  4. On a weak result, click Create Risk from this finding to add it to the Risk Register.
  5. Set a next assessment date and get reminded.
  6. Include AI systems in framework scopes and attach evidence.

Who uses itCompliance managers.

Awareness & training · Module 10 of 10

Your people are a risk you can measure

Most incidents start with a person: a convincing email, a rushed payment, a reused password. CompliLens turns awareness training, phishing simulations and policy acknowledgements into a human risk score that sits next to every other risk you manage.

ISO 27001 expects staff to be aware of their security responsibilities (clause 7.3 and control 6.3), and auditors ask for proof that training happened and worked.

Human risk by attack typeNorthwind · this quarter
Invoice fraud email
64▼ 12
Credential phishing
41▼ 9
QR-code lures
37▲ 4
Voice / vishing
28▼ 6
MFA fatigue
18▼ 3
Training completion 94%Phish report rate 71%Policies acknowledged 98%
How it works
  1. Assign role-based courses. New hires get their department's training automatically.
  2. Run attack simulations across email, SMS, voice, QR codes and MFA prompts.
  3. Every person, team and attack type gets a human risk score that moves as people train, report and click.
  4. Link a high human-risk area to a risk in the register, with targeted training as its treatment.
  5. Completions, quiz scores and acknowledgements are filed as audit evidence automatically.
Example
Finance clicks invoice-fraud lures three times more than average. The risk "Payment fraud via email" is treated with a targeted course and a follow-up simulation, and the team's score falls from 64 to 31 in one quarter.

Who uses itSecurity and compliance managers, HR.

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